Because our products are consumable pet treats, all sales are final. After all, Bowie and Peanut think our treats should be pretty great! That said, if your order arrives damaged, contains an incorrect item, or you experience a product quality issue, please contact me within 3 days of receipt. I’ll work with you to make it right. For details see our terms and conditions 

Most orders are processed within 1 business day, though please allow up to 2 business days.

Shipping: Orders generally arrive within 2–5 business days after shipment. Local Delivery: Philadelphia orders are generally delivered the day after processing.

For pets with food sensitivities, my Golden Paste Biscuits feature a thoughtfully selected blend of ingredients that are not commonly associated with food allergies. For picky eaters, Chicken & the Egg is a customer favorite! I regularly hear from customers whose dogs turn their noses up at other treats but go nuts for our chicken.   As always, check ingredient lists carefully if your pet has known allergies or sensitivities. I’m happy to help you find a good fit! Just use our contact form.

Absolutely! Whether you’re interested in a larger order of your favorite treats, wholesale opportunities, or custom orders for a special occasion, I’d love to hear from you.

I’ve enjoyed creating custom orders for customers and am always open to discussing new ideas. Reach out through our contact page or email me at scott.mayhugh@bownutbites.com and we’ll work out the details together!

Our treats are packaged with moisture and oxygen absorbers to help maintain freshness. Store unopened packages in a cool, dry place away from direct sunlight and heat. Each package has a best-by date to help you enjoy your treats at their best.

Once opened, reseal the package between uses and continue storing in a cool, dry place

Each package has a best-by date printed on it to help you enjoy our treats at their best. Our dehydrated protein treats have a 6-month best-by window, while our baked biscuits have a 4-month window from production.

These timeframes apply to unopened packages stored in a cool, dry place. Once opened, treats will gradually lose freshness over time, even when resealed, since zipper closures aren’t airtight. For the best quality, keep packages sealed between uses and enjoy them sooner rather than later.

I source ingredients from a variety of suppliers, including farms, restaurant supply stores, and supermarkets. My priority is finding quality ingredients from reliable sources while keeping my treats reasonably priced.

I also appreciate the value of supporting local suppliers whenever possible, and as my business grows, I hope to make even more opportunities for local sourcing.

All Bow-Nut Bites treats are made by me at Culinary Collective, a commercial kitchen in Philadelphia, PA. I prepare and package each batch myself, giving me hands-on involvement throughout the process.

Absolutely! I make all of my treats in small batches at Culinary Collective. From preparing ingredients to dehydrating or baking and packaging the finished treats, I’m personally involved throughout the process. Small-batch production also means fresher inventory. During most of the year, the treats I’m selling were made within the previous two weeks. Rather than sitting in storage for months, my products are regularly made to keep up with demand.

It all started with Bowie and Peanut! I wanted to be more thoughtful about what I was feeding my own dogs, so I began making treats with real ingredients and recipes I felt good about giving them.

As I shared those treats with other pet parents, I kept hearing, “You should sell these!” What started as something just for my own dogs eventually grew into Bow-Nut Bites. The name itself is a little tribute to the two of them: Bow(ie) + (Pea)Nut. They’re the inspiration behind the business, and they’re still very much part of it today!